I’m responding to support requests on most weekdays, during business hours, Eastern Time. I'm also doing a lot of development now, including on Remark.as comments, so I'm balancing that with any support requests sent in.
To help me out, please use our public forum for your questions, feedback, customization support, bug reports, and so on. You’ll get a faster response, and give the community a chance to help you out.
In case you need to discuss something completely privately, like billing issues, please send me an email.