False data, no data for a critical service
Last week, I spent two days with food bankers. Digital equity was a big part of what they talked about. The stories they told give more color and detail to the findings in the recent digital equity survey published by Connect Humanity. TechSoup partnered in the survey.
We do not have good maps of access (see the link above). We have worse data on all the various elements that makes up real genuine access – space, time, devices, skills.
We’ve got to change this.